Effective date: 12 August 2026 • Last updated: 12 August 2026
1. Acceptance of these terms
By accessing the Glonni website or registering for, accessing, or using the Glonni rewards programme (the “Programme”), you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, do not use the relevant service. Additional offer, partner, reward, or promotional terms may also apply; if they conflict, the more specific terms apply to that activity.
2. Current website status
Glonni’s current website is informational and does not yet provide online accounts, point earning, redemption, or payment functionality. Descriptions of planned Programme features are illustrative and may change before launch. No point balance shown in website designs or examples represents an actual entitlement.
3. Eligibility and membership
Unless we state otherwise, Programme membership is intended for individuals aged 18 or older who live in a supported location and can enter a binding agreement. Membership is personal and may not be transferred, shared, sold, or used for commercial brokering. We may limit one account per person and require accurate, current information and identity verification.
4. Your account
You are responsible for keeping your login credentials confidential, maintaining accurate account details, and notifying us promptly of suspected unauthorised access. You are responsible for activity on your account to the extent permitted by law. We may combine or close duplicate accounts after reasonable verification.
5. Earning points
Points may be awarded for eligible purchases, partner offers, promotions, referrals, or other activities described by Glonni. Earning rates, limits, exclusions, qualifying dates, and posting times may vary. Taxes, delivery charges, gift cards, returned items, and other categories may be excluded. Points may take time to appear and may be reversed for returns, cancellations, errors, chargebacks, abuse, or ineligible activity.
6. Nature and value of points
Points are promotional benefits, not cash, currency, deposits, securities, or property. They have no cash value except where Glonni expressly states otherwise and cannot be sold, assigned, transferred, inherited, or exchanged outside the Programme. Glonni determines the number of points required for a reward and may change reward values prospectively, subject to applicable law.
7. Redemption and rewards
You may redeem available points for eligible rewards shown in your account. Rewards are subject to availability, eligibility, stated point cost, location restrictions, expiry dates, and partner conditions. A redemption may be final once confirmed. Rewards generally cannot be exchanged for cash, refunded, replaced, or transferred unless required by law or expressly stated. Digital rewards may be delivered to the contact information associated with your account.
8. Point and reward expiry
Points or rewards may expire as disclosed in the Programme or applicable offer. We will aim to show expiry information clearly and provide notice where required. Expired points and rewards cannot ordinarily be restored. Specific expiry periods must be confirmed before Programme launch and may depend on activity, reward type, or legal requirements.
9. Participating brands
Participating brands are independent businesses. Their products, services, availability, warranties, refunds, and customer service are governed by their own terms. Glonni is not responsible for a partner’s acts or omissions except to the extent required by law. Partner participation and offers may begin, change, or end.
10. Acceptable use
You must not misuse the website or Programme, attempt unauthorised access, interfere with security, automate activity without permission, provide false information, manipulate transactions, create duplicate accounts, sell rewards, exploit errors, or engage in fraud or unlawful conduct. We may investigate suspicious activity and delay rewards while doing so.
11. Suspension and termination
We may suspend, restrict, or terminate access and cancel improperly obtained points where we reasonably believe these terms were breached, fraud or abuse occurred, security is at risk, or law requires it. Where appropriate and lawful, we will provide notice and an opportunity to contact us. You may request account closure; unused points may be forfeited on closure unless applicable law requires otherwise.
12. Programme changes or closure
We may change, pause, or end the Programme, partners, earning rates, rewards, or these terms. Where changes materially affect members, we will provide reasonable notice as required by law and explain how existing points may be used. Nothing in these terms limits mandatory consumer rights.
13. Intellectual property
The Glonni name, branding, website content, designs, software, and materials are owned by or licensed to Glonni and protected by applicable laws. You may use the website for personal, non-commercial purposes only. You may not copy, modify, distribute, or commercially exploit our materials without written permission.
14. Disclaimers
To the extent permitted by law, the website and Programme are provided on an “as available” basis. We do not guarantee uninterrupted access, that every error will be corrected, or that any specific partner, offer, reward, or value will remain available. Nothing excludes guarantees or remedies that cannot lawfully be excluded.
15. Limitation of liability
To the extent permitted by law, Glonni will not be liable for indirect, incidental, special, consequential, or punitive loss, lost profits, or loss of data arising from use of the website or Programme. Any aggregate liability will be limited to the greater of the amount you paid directly to Glonni in the previous 12 months or the minimum amount required by law. These limits do not apply where liability cannot legally be limited, including for fraud or wilful misconduct.
16. Governing law and disputes
The governing law, courts, and any required dispute-resolution procedure must be inserted after Glonni’s registered entity and launch markets are confirmed. Before starting formal proceedings, you and Glonni should first attempt to resolve the issue by contacting each other, unless urgent relief or applicable law permits otherwise.
17. General terms
If one provision is unenforceable, the remaining provisions continue. A delay in enforcing a right is not a waiver. You may not transfer your agreement with Glonni without our consent; we may transfer it as part of a business reorganisation or sale, subject to law. These terms, the Privacy Policy, and applicable specific terms form the agreement between you and Glonni.
18. Contact
Questions about these terms or general support requests can be sent to admin@glonni.com.